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Activation Help

Activating your license is a two-step process. First, you must request an activation code, then you must register the code on your computer. The Software Activator (the Activator) helps with both steps of the process. Please see the privacy statement.


You may use the product for up to 30 days before activating but you are encouraged to activate at your earliest convenience so that you may use your software without interruption.

You must perform both of the following steps on the same computer!

Step 1) Open the Software Activator and enter the product key as it appears inside the product CD case. Please note the Computer Code shown on the Software Activator window.

Next, you need to send the product key and computer code to Knightware so that an activation code can be returnedto you.

If you use an e-mail program such as Outlook or Thunderbird on your computer, click the Request Activation Code by E-Mail button on the Software Activator window. Your e-mail program (Outlook, Thunderbird, etc) is started and shows a message containing the product key and a computer code. Do not edit this message. Send the message created by the Software Activator the way that you normally do. The activation code is returned by e-mail in less than 24 hours.

If you use web mail or have trouble using the method described above, you can request an activation code using this web form instead

Whether you send your request using the web form or an e-mail program, please be sure that your security software and/or spam filters will permit delivery of your activation code message from

Step 2) Once you receive the e-mail response containing your activation code, start the Software Activator again to register the code. Click the Activate Manually button. A dialog box is displayed where you can enter the activation code. It must be entered exactly as it appears in the e-mail message. The easiest way to do this is to copy the activation code text from the e-mail message and paste it into the Activation Code text box on the dialog. Click Activate. You should see a message indicating that your software license has been activated successfully. If you have difficulty activating your license, please contact Support.