Deep-Sky Planner Mobile Edition
Product Support
Support is available for Deep-Sky Planner Mobile Edition (DSPME) through a variety of resources:
- Documentation - DSPME has an online help file included with the product. The online help file is available from the Help screen in DSPME and on this page.
- Knowledgebase - is where you can look up articles that answer some of the most frequently asked questions.
- Video Library - is where video tutorials are available for you to view.
YouTube Channel - more video tutorials are available through YouTube for your convenience.
Facebook - is where product announcements are made, including the availability of new plan files and equipment lists.
- Dspme discussion group on Groups.io. This email-based group is the best way to get help from other users of Deep-Sky Planner Mobile Edition. Software updates are also announced here.
For technical support:
If the resources above do not solve your issue, please contact Knightware or enter a support ticket at the Support Center. The Support Ticket system helps to keep support questions organized for multiple products. Please be as specific about your question as you can, including your
- Deep-Sky Planner Mobile Edition version number
(DSPME version number is located on the product's Help screen)- Operating System (iOS or Android) and version
- Device model
- Steps required to reproduce the issue