Deep-Sky Planner 5
Product Support
There are several options available for product technical support:
- First and foremost, please use Microsoft Windows Update to be sure your operating system and device drivers are up to date.
- Please use Check for Updates in Deep-Sky Planner to make sure your product is up to date.
- Please be sure to check the product's online help file Deep-Sky Planner Help (HTML Help format) or User's Manual (Adobe Acrobat pdf format.) The online help file is available from Deep-Sky Planner under the Help menu. Both are available from the Windows Start Menu under Deep-Sky Planner 5 and in the root folder of your product CD. You can use the full-text search capability in Windows HTML Help or Acrobat Reader to find information quickly in these exhaustive documents which currently occupy over 300 pages.
- Please see the Support menu (above) for links to additional help information.
If you need further help, please enter a support ticket at the Support Center. The Support Ticket system has been introduced to help keep support questions organized for multiple products. Please be as specific about your question as you can.